The short version
- This is a marketing website. There are no accounts, no store, and no payments here.
- We only get your personal information if you choose to give it to us — by filling in our contact form, booking a demo, or emailing us.
- We use it to answer you and to talk with you about our software. That's it.
- We do not sell your personal information, and we do not share it with anyone for their own marketing.
- We do not use advertising trackers or analytics on this website.
- You can ask us to see or delete your information at any time by emailing info@gogoldencommerce.com.
1. Information we collect
When you fill in our "Get in touch" form. The form asks for:
- your first and last name
- your shop's name
- your email address
- your phone number
- what you're interested in (for example, Website + Point-of-Sale)
- anything you write in the "How can we help?" box
Please don't put sensitive information — like payment card numbers, account numbers or passwords — in the message box. We don't need it, and we don't want it.
When you book a demo. The "Book a demo" button takes you to a third-party scheduling provider. To book, that provider collects your name, email address, phone number, company name and your answers to a few booking questions, and shares them with us so we can prepare for the call. Demo calls take place on Google Meet.
When you email us. We receive whatever you include in your email, along with your email address.
Basic technical information. Like nearly every website, the company that hosts our site automatically keeps standard server logs. These include things like your IP address, browser type, the pages you requested and the time of the request. These logs are used to keep the website running and secure, not to track or profile you.
What we don't collect. We don't use advertising trackers, we don't use analytics tools, and we don't use cookies to track you across other websites. If we ever add analytics, we will update this policy first.
2. How we use your information
We use the information you give us to:
- reply to your message and answer your questions
- schedule and hold a demo call with you
- talk with you about whether our software is a good fit for your shop, and follow up on that conversation
- keep a record of our conversations with prospective customers
- keep the website running, secure and free of spam and abuse
- meet any legal obligations we have
We will not add you to a marketing newsletter unless you ask to be added. If you'd like us to stop following up with you, just reply and tell us, or email info@gogoldencommerce.com, and we will stop.
3. What happens after you submit the contact form
So there are no surprises, here is exactly where your form submission goes:
- It is emailed to us. Our company email runs on Google Workspace.
- It is recorded as a sales lead. An automation service passes your submission into the customer-relationship tool we use to keep track of conversations with prospective customers.
- You may get an automatic reply. That email confirms we received your message and may include a link to book a call with us.
4. Who we share your information with
We do not sell your personal information. We do not rent it, trade it, or share it with other companies for their own marketing.
We share information only with the service providers that help us run our business, and only so they can do that work for us. Today those are:
- Our website host, which stores and serves the website and keeps its server logs.
- Google Workspace, which runs our company email, and Google Meet, where demo calls take place.
- An automation service that moves contact-form submissions from the website into our records.
- A customer-relationship tool where we keep track of conversations with prospective customers.
- A third-party scheduling provider that handles demo bookings.
These providers handle your information under their own privacy policies and security practices. When you use the scheduling provider or join a Google Meet call, you are also using their service directly, and their own terms and privacy policies apply to that use.
We may also share information if the law requires it — for example, in response to a valid court order — or when it is needed to protect our rights, our property or someone's safety. If our business is ever sold or merged, the information we hold may be transferred as part of that deal, and this policy would continue to apply to it.
5. How long we keep your information
- Contact-form submissions and lead records: we keep these for as long as we need them to follow up with you about our software. Golden Commerce reviews these records from time to time and removes the ones we no longer need. If you become a customer, they become part of our customer records.
- Emails: we keep emails as part of our ordinary business records.
- Demo bookings: the scheduling provider keeps its own copy of your booking under its own policies. Our copy is handled the same way as lead records.
- Server logs: these are kept on our website host's standard schedule and then deleted.
You can ask us to delete your information at any time by emailing info@gogoldencommerce.com (see the next section).
6. Your choices
You can ask us at any time to:
- tell you what personal information we have about you
- correct anything that's wrong
- delete your information
- stop contacting you
Email info@gogoldencommerce.com with your request. We may need to confirm it's really you before we act on it, so we don't hand your information to someone else. We'll respond within 30 days. If we have to keep something — for example, because the law requires it — we'll tell you what and why.
7. How we protect your information
We use reputable service providers, keep access to your information limited to the people at Golden Commerce who need it, and protect our accounts with passwords and two-step sign-in. No website or email system is perfectly secure, though, so we can't promise that information will never be lost or exposed. That's one more reason not to send us anything sensitive through the contact form.
8. Children
This website is for businesses. It is not meant for children, and we do not knowingly collect personal information from anyone under 13. If you believe a child has sent us information, email info@gogoldencommerce.com and we will delete it.
9. Where we are, and which law applies
Golden Commerce is based in Florida, in the United States. This website is meant for businesses in the United States, and the information you send us is stored and handled in the United States. This policy is governed by the laws of the State of Florida and of the United States.
10. Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date at the top. If a change is significant — for example, if we start using analytics — we will post it here before the change takes effect.
11. Contact us
Questions about this policy, or about your information:
Golden Commerce (CGORSKI HOLDINGS LLC)
Email: info@gogoldencommerce.com